CHILD PROTECTIVE SERVICES

FEATURES

BEFORE YOU KEY AN INCIDENT

STEPS: The Incident Life Cycle
Step 1: Add the New Incident
Step 2: Identify the Incident Participants
Step 3: Key Allegation Notes
Step 4: Refer the Incident
Step 5: Create Activities
Step 6: Assign the Worker
Step 7: Search the database for history
Step 8: Close the Incident

howto: Log a New Incident
howto: Lookup the Log Number
howto: Search the Database for History
howto: Assign the Worker
howto: Close the Incident

FUNCTION KEYS

OPTIONS

REPORTS

The Child Protective Services application automates the abuse/neglect incident intake, investigation, and treatment processes. It handles data generated from the initial report and developed as the investigation and treatment phases proceed. A Worker can key incident information directly into the system. From data stored in the system workers can prepare the state DSS-5104 form.

The intake worker adds all incident reports to the system's database, marking the report with codes to indicate findings of the investigation.

BENEFITS
Incident Data available immediately to all authorized DSS personnel. 
As soon as the data gathered about the incident is keyed, it is immediately available to all authorized workers and supervisors. All authorized personnel see the same information about the incident with no time lags. The information available includes the name and addresses of victims and perpetrators, directions to the home, times and dates of the incident, detailed allegation notes, and much more.

Online access to Prior Incidents
Your workers -- intake, investigation, or treatment -- have online access to the history of prior incidents for victims, perpetrators, or reporters.

Case history of activities
As a case goes through the intake, investigation, and treatment phases, the system creates and stores a trail of activities or actions taken by DSS personnel, including copies of letters printed through the system. From this electronic case history, DSS personnel can prepare a hard-copy of actions taken by the agency for use in court or other appropriate venues. DSS supervisors can define and store standardized processes to improve training and to ensure conformance to agency procedures.

Automatic preparation of forms and letters
DSS personnel can prepare forms and letters themselves using the integrated forms generator or can create data for merging with AS/400 or PC-based word processors such as WordPerfect or Word. This capability reduces word processing department labor and improves the quality, consistency, and timeliness of written communication.

Reporting and statistical analysis
There are many standard statistical and management reports available. In addition, DSS personnel can query the CPS data base for one-time analyses for use in preparing grant applications or board reviews. In most cases, agency management will have data for decision-making unavailable or too costly to pull out of manual systems.