FEATURES


CLIENT INTAKE
• Adds record to online log of each protective services report.
• Maintains history of all incident reports.
• Retains data in history for incident reports that do not become a PS case.
• Collects data from initial contact.
• Allows addition of free-form case notes taken at intake contact.
• Supports hardcopy or online referrals from intake screens.
• Produces data to create client record in state SIS system prior to substantiation of report.

PERSON IDENTIFICATION
• Flexible search paths facilitate identifying persons known to system.
• Answers question "Does DSS already know something about this individual?"
• Can see whether person linked to previous protective services reports.
• Search paths can be combinations of: last name, first name, alias, street name, age range, and sex.

ACTIVITY TRACKING
• Automatically sets up online activities required by a PS investigation.
• Date and time-stamps completion of activities.
• Tracks 24-hour abuse or 72-hour neglect clock.
• Produces alert report for supervisor or worker.
• Closed activities become history of investigation and on-going case work.
• Activity record can be inputs to "day sheet" accounting.

INVESTIGATION
• Online, multi-path search of prior reports for victim and alleged perpetrator.
• Online display of prior reports by victim, by family member, and by perpetrator.
• Automatically pulls demographic data about persons involved in alleged incident.
• Queues intake data to CPS supervisor for assignment to worker.
• Sets up online record to store results of on-going investigation.
• Records assignment of Protective Services case to case worker.
• Produces investigation profile on demand.
• Maintains online record of results of investigation.
• Receives input from hand-written "face sheet".
• Stores information necessary to produce state-required reports.

REPORTING
• CPS Log Report
• Reports by Age, Sex, and Race
• Open Incident Report by Worker
• Caseload Reports in selectable formats and summary level
• Status Report of Open CPS Investigations

REFERRALS
• Refer client to other agencies/providers.
• Send hardcopy referral form.
• Online update of referral status by DSS worker or by worker in referred agency.
• History of referrals and whether referral agency acknowledges receipt