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Why don't previously
entered Worker Contacts appear?
Worker contacts previously entered do not appear when I press Enter -- after entering my
Worker ID and Contact Date. After entering Today's Date and Worker ID, I pressed Enter but the contacts I entered earlier do not
appear. Why not?
CASEY
To retrieve contacts previously entered, press the F6=ContDate key -- after you key Worker ID and
Contact Date and press Enter. We will study changing the program to automatically "press the F6
key" when you press Enter.
Problem
When working on daysheets: A worker pulls up their day sheets and types in their name and today’s date and hits enter to be able
to enter day sheet information. Once the worker enters information on today and updates and exits and then comes back into
today’s day sheet later in the day and puts in their name and date and hits enter, earlier day sheet information does not appear until
you press F9 or F10 for previous or next day and then return to today's date.
This is confusing and appears to workers that the day sheet information they entered earlier isn't there and they enter it again only to
later discover the information has been entered twice. Will you please correct this?
Once a worker enters their name and date they would like to see or work on and presses enter that information should appear.
Instead we are having to fool the system by going to the next/previous day and then return to today in order for the information to
appear. I've copied two screens below. The first is after I entered day sheet information and updated and exited and then came
back in. As you can see the name, date and SS# are showing but not the information. The second item is after I pressed F9 for a
previous day and then returned to today, the day sheet information appears.
WC3000-1 H Work with Worker Contacts 3/09/99
CHANGE Screen 1 14:32:49
Worker ID/SSN/Name..* KLATHAM 243-02-6233 Kim Latham
Contact Date.* 3/09/1999 Tuesday Week = 3/08/1999 thru 3/14/1999
Total Minutes
Options: D=Delete, P=Person, N=Notes, R=Replicate
S Dy *Per Nbr *Svc Pvr 1.case No Sts Notes Contact Name
…
Bottom
Enter F1=Approve F2=Scrn 2 F3=Exit F6=ContDate
F8=Lookup* F9=PrevDay F10=NextDay F11=Week F12=Previous F13=Update
F14=Cases F15=CsActvy F16=Log F18=Sort F24=Zip
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