How do I grant authority to delete a Note? 

What do I need to get access to delete notes from the "Look Up Case Notes/Forms" screen. One of my workers accidentally saved the same document three times and I tried to copy them to the right document and now there are three with my name on it.

RESPONSE
To delete a note, the worker must be in the list of Workers who have "override" authority on the Provider screen. Granting this kind of authority is a job for the System Administrator.

Step 1: Find out the Provider that owns the Note -- eg, 'CWS' 'SI' or 'IM'.

Step 2: Access the "Work with Providers" option on menu 18.
The selection screen will appear.

Step 3: Type the Provider ID, and press Enter
The detail screen will appear.

Step 4: Position the cursor on the 'Override to be Performed By' field and press F1=MoreData.
The 'Override IDs' window will appear.

Step 5: Add the Worker ID to the list, press Enter twice and exit to the menu.

That's all there is to it.