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Can I move a Worker ID from
one provider to another?
One of our workers changed positions from IMC to CWS. She was unable to access programs in
ONECase stating she was an IMC. I went in and updated the changes in Maintain Workers
section for her entered and went to F11 to change provider access to CWS. She says she still
can't get into the CWS programs. Is there a change I do or do I have to give her a new Profile.
RESPONSE
No. You have to set up another Worker ID in the new Provider.
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